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Tech-Assured provides a comprehensive range of database management services right from consulting, designing, building and managing your databases.
Our competence spreads across a wide range of technologies. Some of the more prominent skills we have include the following
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Disclaimer: Tech-Assured is an independent service provider. Any use of third party trademarks, brand names, products and services is only referential. Tech-Assured disclaims any sponsorship, affiliation or endorsement of or by any third parties.
For any size of business, databases have become mission critical with any downtime or loss of data having serious financial consequences. With database being the one of the most important aspect of business operations, it is super critical to monitor and manage it carefully.
Tech-Assured offers database services for leading database management systems like MySQL, Microsoft SQL Server and Oracle. Our services include support, optimization, disaster recovery, maintenance, administration and implementation of your mission-critical databases. We also offer database configuration/installation, clustering, replication, and migration services.
Tech-Assured’s managed database services are designed to monitor and improve database servers’ performance, reliability, and security. Our services offer organizations with fully-managed, reliable and secure database solutions that fit diverse business needs.
Scope Of Service
Monitoring & Alerts
Tech-Assured support team monitors database hosted servers and alerts customers contacts based on the type and priority of the alert. Simultaneously our Subject Matter Experts of the database management team will troubleshoot and fix the reported issue remotely… more
Version Updates & Patch Deployment
Operating system version updates, antivirus and patch updates (for Windows, open source technologies Linux/Unix or other proprietary server technologies) are done based on engagement scope defined by the client… more
Remote Remediation, Incident Reporting & Root Cause Analysis
Tech-Assured Team will connect to the database servers remotely to troubleshoot the issues that maybe highlighted during the monitoring and alerts phase or for routine proactive maintenance… more
Domain Expertise
Tech-Assured offers database services for leading database management systems. Some of the database technologies supported by us are listed below.
Oracle RDBMS
Oracle RDBMS is a proprietary multi-model database management system produced and marketed by Oracle Corporation. It supports multiple Windows, UNIX, and Linux versions.
IBM DB2
IBM DB2 is a relational database developed by IBM. It delivers advanced data management and analytics capabilities and is supported across Linux, UNIX and Windows operating systems.
Microsoft SQL Server
Microsoft SQL Server is a relational database management system developed by Microsoft. The primary function of MS SQL is storing and retrieving data as requested by other software applications.
Teradata
Teradata is one of the popular relational database management systems developed by Teradata Corporation. It is mainly suitable for building large scale data warehousing applications and works on Linux and Windows operating systems.
Sybase DB
SAP ASE, also commonly known as Sybase DB or Sybase ASE, is a relational model database server developed by Sybase Corporation. ASE is predominantly used on the UNIX platform, but is also available for Microsoft Windows.
MySQL
MySQL is an open-source relational database management system. MySQL is used by many database-driven web applications, including Drupal, Joomla, phpBB, and WordPress. It works on Linux and Windows operating system.
ADABAS
ADABAS, a contraction of “adaptable database system,” is a database package that was developed by Software AG to run on IBM mainframes. It runs on Windows, Linux and UNIX operating systems.
Microsoft Access
Microsoft Access is a database management system developed by Microsoft. It combines the relational Microsoft Jet Database Engine with a graphical user interface and software-development tools.
FileMaker Pro
FileMaker Pro is a cross-platform relational database application developed by Claris International, a subsidiary of Apple Inc. It works on Mac, UNIX, Linux, Windows operating systems.
Pricing - Server Maintenance Plans
Monitor
$24.99 / month, billed annually or $29.99 month to month
Support
$41.99 / month, billed annually or $49.99 month to month
Manage
$58.99 / month, billed annually or $69.99 month to month
On-Demand Support
Plan Name
Quantity
Rate
1 hour plan
1 hour
$79 / hour
3 hour plan
3 hours
$65 / hour
5 hour plan
5 hours
$55 / hour
10 hour plan
10 hours
$49 / hour
Frequently Asked Questions (FAQ)
What are the advantages of outsourcing Database Server support to Tech-Assured?
By partnering with Tech-Assured, our customers are able to gain a competitive advantage without incurring the costs of operating a fully functioning 24×7 database administrator team. This also allows our clients to invest their capital and resources on other mission-critical tasks that require domain expertise, while delegating the routine maintenance chores to us.
I don't see a service I need to have. Can you give me a customized plan?
Yes, we do offer custom plans based on your needs. Click here to let us know your requirements and we will get back to you.
How much time will it take to start the Server Management Service after I sign up?
The services will start within 24 hours. Once you sign up, we will send you the SLA and NDA to start the service, and after that your servers are added to our monitoring system. Our specialist will be in constant touch with you during the onboarding process through phone or email.
How quickly can you respond to a technical help requirement?
All our support plans have a default response time of 8 hours. However, we respond to issues within 2 hours on average. For instant support we have priority plans with response time of less than 30 minutes.
I already have an IT team. Can you work with them?
Absolutely, we can work in coordination with your existing IT team. By joining hands with us, our customers enjoy scalable and dynamic IT functions that adapt to changing requirements.
Can I call you if I need support?
Yes, you can call us to create a support ticket. Alternatively, you can also reach us through email or chat.
Your support services are available for which database management systems?
At Tech-Assured, we support all major database management systems including, MySQL, Microsoft SQL, Oracle database, Teradata, IBM DB2, Microsoft Access, and many others.
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Business Testimonials
” We have worked with Enlink on various software development initiatives & technology enabled services. Our experience has been outstanding. The Enlink team is professional, knowledgeable and accommodating to needs no matter what time of day. They helped us to re-develop our software for our client and they took the product to a whole new level. Our clients have been extremely happy with the end result. We continue to expand our partnership to include hosting, software maintenance as well as the development of additional software products and business services. “
Jeff W. Mallory
Enlink Clients
