Humans have limitations. They cannot work 24/7, but chatbots can. Our Customer Support chatbot can also be a cheap alternative to your new hires. It can help you stay online and be available to everyone all day and night.

Also, eGenius can interact with thousands of customers at the same time, and there is no waiting time to get in touch with one of your agents.

The 24/7 availability of the eGenius User Engagement chatbot is clearly advantageous to any and every business. eGenius can adapt to your business requirements and can be an ideal tool to increase customer engagement with faster responses and resolutions.

The User Engagement chatbot can also surf through millions of data files in the blink of an eye. It can collect customer details from CRM and provide a more personalized experience based on their history.

You can also seamlessly cross-promote your different platforms using the User Engagement chatbot. Say, someone wants to know how one of your products work, the chatbot can immediately share a link to a tutorial on your YouTube page. Or if they’d like to see how your product performs compared to its competitors, the chatbot can share a link to your blog site.

The eGenius chatbot for Feedback and Survey offers a fun design and engaging questions to replace your old, boring forms. For a minute, think about how you’d feel about answering questions against filling a form that extends to pages.

When we can look at a form, our mind immediately regards it as work and work appeals to no one. But when you change the form into a conversation and ask your customer easy-to-answer questions with more personalized responses that make him feel like he’s talking to a friend, it changes things. And you can do that with our Feedback and Survey chatbot as soon as you deploy it.

With eGenius 24/7 availability, your clients can book an appointment with you at any time of the day.

Schedule a Meeting chatbot can display your free time slots on calendar for any given day. Your customers can easily check which date and time slot fits their needs and book an appointment with you. All appointments booked through eGenius will be automatically organized in your Google Calendar.

The chatbot will also remind you and your customer with an email, so that you don’t forget about the meeting.

Event Management chatbot offers your clients an interface to submit all of the details of an event they’d like you to organize for them. It can also be used by your company officials to add information and requirements for any company event. The chatbot for Event Management can be used by people who’d like to attend your event as well. It’s multi-faceted and highly flexible.

You can adapt the Event Management chatbot to any environment that involves events, and it’ll work effortlessly. It can be a single point of information and management at the same time. It’s easy to use and uses conversational flow when interacting with customers. Why not try it out at your next event?