To expand our business process outsourcing services we formed a Joint Venture and acquired Lester Inc in 2004.
Lester was originally incorporated in 1981 in the U.S. and is based in East Haven, Connecticut. Lester provides business services to the B2B media industry, fund raising services to the not-for-profit and education sector and consumer technical support services.
The business services for B2B media companies include services to acquire, manage and renew subscribers for their magazine, newsletters, events, online portals and webinars. We service Non-Profit Institutions such as schools, colleges and others with fund raising campaigns using combination of social media and traditional methods for superior results.
Guiding Lester’s growth is a highly experienced team. The philosophy in business is that employees must focus on making each and every customer relationship a success. This team adheres to this philosophy day-in and day-out and sets the standard for the rest of the company. Our team consists of seasoned professionals some of whom have experience in running world-class Fortune-100 business operations.
Rajiv started his career at Intel in 1985 on Unix Operating System. Over the last 28 years he has been in leadership roles at McKinsey (Electronics Practice Leader), IBM (General Manager of AIX Division), and Disney (Senior Vice President). He is a graduate of Indian Institute of Technology, Mumbai, and Massachusetts Institute of Technology.
Nikhil Kothari, an experienced entrepreneur began his career in 1992 in the manufacturing sector with Jaysynth, and founded Enlink an IT Services company in the year 2000. Nikhil holds an Engineering degree in Electronics from Mumbai University and is a member of the Entrepreneurs Organization. Early in his career at Jaysynth, Nikhil played an instrumental role in optimizing manufacturing operations in the textile dyes division and subsequently lead the pigment division as a profit center head. In 2000, after founding Enlink he successfully executed technical support contracts with leading OEMs, lead the acquisition of Lester and built the consumer internet services business at Lester. Nikhil continues to lead Enlink in its journey as a premium provider of technology enabled services and solutions and continues as Managing Director at Jaysynth. Spiritual in nature Nikhil believes in the life principle of simple living, high thinking.
Casaundra Beach is the Senior Vice President of Lester Inc. Responsible for marketing, sales, and operations, she brings over 20 years of experience that covers all facets of outsourced marketing. She is instrumental in all aspects of client services and satisfaction in both Non-Profit and B2B arenas with her main focus continually on providing client solutions. Casaundra is a magna cum laude graduate of Southern New Hampshire University.
Lisa Pistilli is the Vice President of Business Development at Lester. Lisa has been with our company for over 15 years. She is instrumental in managing all of Lester’s Publishing and Information Services clients. Prior to Lester, Lisa worked as a circulation manager at Kappa Publishing and then Chilton Company. Lisa earned her BBA in Marketing at George Washington University and her MBA in General and Strategic Management from Temple University.
Peter Sanford is Vice President of Finance and Human Resources. He is in charge managing the day-to-day finances and also enforcing Lester’s HR policies and compliance with all US regulatory guidelines. Peter joined Lester in 2005 and has more than 20 years experience in Finance and Accounting.
” We have worked with Enlink on various software development initiatives & technology enabled services. Our experience has been outstanding. The Enlink team is professional, knowledgeable and accommodating to needs no matter what time of day. They helped us to re-develop our software for our client and they took the product to a whole new level. Our clients have been extremely happy with the end result. We continue to expand our partnership to include hosting, software maintenance as well as the development of additional software products and business services. “
Do you still use the old techniques to collect data from users? Trying this B2B chatbot prototype is high time then. With this chatbot, your customers can share their details, choose their preferred date and time of appointment and choose what kind of consultation they are looking for.
Trading stock and broking requires confidence and a good customer relationship. But, this confidence can only be established when you are available 24 * 7 and their data is collected on a timely manner for potential nurturing. Using this chatbot example, will help you to catch the leads while delivering the information your clients are searching for.
Birthdays are special occasions. As such, the way you invite people to your party, if you have one, should be different as well. Check out our idea of a birthday invitation over chat.
Would you want to capture user lead information so that after knowing their request you can give them the best solution? Then this chatbot is best for you to grasp what they’re looking for.
Feedback is vital for every company because it provides a sense of what customers think about their products / services and what needs improvement in all areas. Now a days, however, customers are very reluctant to go through a whole boring process to give their feedback. But what if a chatbot could transform that into an interesting operation. Try this feedback chatbot template, and see how your response rate increases.
This conference Feedback bot demonstrates how the use of chat can make a basic feedback type more engaging. Instead of filling out a boring old form, participants will feel like they are being interviewed for feedback in person.
This feedback chatbot template is the most appropriate replacement for your form. This engages users in a quirky dialogue and reveals how to do the reviews.
This chatbot feedback prototype serves as a forum through which people can provide input from gaming studios. If you’re in this industry and you’re curious what your customers feel about the games you ‘re making and how you can better them, go to this chatbot to get their feedback.
Collecting input from consumers after delivery of the service is a major challenge. This chatbot prototype enables the gathering of feedback and asks users about the areas that need to be changed and shares any additional observations about the service.
Collect actionable feedback from your hotel guests through a chatbot right after they check out to see how their stay was and how you could make it better.
Did you have a bad or good encounter with a doctor? This bot allows you to collect feedbacks about the doctor with a user friendly interface.
Did you hold a conference recently? Was that a success? Collecting valuable feedback can be very cumbersome. Step out of these boring feedback forms and see how this bot handles it all.
Getting consumer reviews is almost difficult. This bot makes the process fast and straightforward. So turn to this chatbot example today if you are a restaurant service provider and want to understand what your customers feel about your food, ambiance and service.
After the trip is over, it is a pain to get the travelers review. This chatbot design helps to effortlessly gain more granular feedback. Don’t miss a review again.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
If you’re a company and frequently conduct customer interaction giveaways, this chatbot will certainly be your friend. Not only does it inspire current users to join the draw, it also creates new leads.
There are plenty of learning opportunities in healthcare available to brush up skills and bring them into action. If your company offers learning programs to develop new skills in the healthcare domain, this free chatbot prototype can certainly be used to produce more candidates for your programs.
It’s always difficult to make financial decisions, particularly if your customer is unaware of financial jargons. Experts have a huge part to play in this scenario. Financial advisors like you need to deal with various customer-potential questions. Imagine a chatbot handling all of this?
If you’re a local supplier of gas & electricity, this chatbot prototype will allow you to easily handle support queries. This chatbot often allows you to get in touch with customers to offer your services, helping you automate most of your frequently asked questions.
For your customers, claiming filing can be overwhelming particularly in the event of emergencies. This chatbot design helps your customers to contact you faster and more effectively for claims and to help file reports of injuries and car accidents.
This chatbot will help you monitor the amount of recruitments your employees are making. This template will help to decide the number of hires each week, improving the reporting process.
It can be a challenging job to receive a form filled out from the prospective public. With this chatbot prototype, because of its collaborative nature, you can easily collect audience data and engage them.
Do you know that customer service requires consistency, precision and availability? Earlier one had to recruit different people to manage all kinds of queries. Hey, what if one single chatbot can manage all these tasks? Ok, that is what this prototype chatbot does.
Many mishaps occur while traveling and at that stage people turn to their travel insurance provider. Being in this company you have to be ready for any question or questions your customers have around the clock. Without delay this insurance chatbot will provide your customers with the appropriate details.
This chatbot prototype will help you out if you’re looking to provide faster responses to customer questions that are repetitive in nature. It lists the FAQs, and offers details about how to deal with them. Use this chatbot today and get your customer service better.
Government schemes are often beneficial to the public, particularly to groups with low income. Still, these schemes and their advantages often get difficult to understand. What if a chatbot would help in an engaging and simple way to understand those complex schemes? Try this free chatbot prototype which will make it easy to pass complicated information to your people.
If you are teaching yoga to people, this chatbot prototype will help answer your clients’ questions and help them plan their lessons. Additionally, users can obtain more information about you by using this chatbot to help them navigate to the right pages of your website.
The benefits of meditation are many. If you help people meditate, and want your own virtual assistant to reach out to them and help them meditate, then this prototype for chatbot should be best for you.
If you’ve introduced a new item or are trying to get more sales for a similar product, this chatbot prototype will help you make those dollars that have been missing. This chatbot also works as a personal consultant and convinces users to make a purchase.
If you’re a website of e-commerce willing to let your customers pre-order their desired items, this prototype of chatbot can allow you to do that in no time. It lets you gather all the details you need to pre-book a customer’s product.
Are you a product registrar looking to obtain countrywide product registration to follow up with your customers and keep track of their products? This prototype chatbot will help you do that in just one minute. Collect all the product information needed from your customers for registration of their products.
Make your employee transfer process simple and smooth with this free HR chatbot prototype that allows you to collect the required information for a successful transfer, including the department needed, scheduling needs and salary.
Everything in this fast-moving environment is transitioning to digital where human dependency is less. The one solution is this Healthcare chatbot prototype. It helps your clients order their prescription medication as they sit on a chatbot at home. The chatbot conducts the whole process of gathering medical data, medication name, and its dose.
Would you like to streamline your maintenance requests? Then this chatbot prototype will help you collect customer requests and understand their problems and concerns, so you can act on them.
Do you spend most of your collection request on technical support from your staff? Well, you can use this chatbot template to streamline your process. It will collect the initial information for you to forward the request.
This chatbot design lets you gather patients’ requests for medical reimbursement or claims by removing the additional mailing time. It is the simplest and fastest way for the customers to lodge their claims.
You are supposed to be open to the people around the clock in government space and listen to questions and grievances there. And all of this can easily be handled by a chatbot, where it will not only allow them to share their complaint, but also provide the information they need. So, this government chatbot template really stands for people’s interest.
If you own a recording studio and look forward to renting it out for special functions or concerts, this design will help you with the aspirants to book appointments. It will help you get in touch with different prospects and make the booking process easy and short.
As an automotive lawyer you have to work with various clients in multiple states and timezone. And often, dealing with them around the clock is difficult. So, why not try this chatbot that can support you with all these difficulties? It communicates with your clients around the clock and gathers from them all the relevant details so you can handle their case accordingly,
This chatbot prototype was developed to be an efficient support tool for organizations and departments in government. The bot informs users about government grants, their eligibility criteria, how to apply for them and also informs them of grant scams that are happening illegally on the market in the name of free government grants.
Voting is everyone’s birthright and that right has been enhanced with the introduction of online voting. This chatbot will answer all the online registration queries as well as the procedure to follow.
It takes huge effort and hard work to be in the insurance space. Yet to stand out from the crowd, you need to be creative in your field too. And only using this free chatbot prototype will make it happen. So try this chatbot today, and give your customers and your long boring landing page a fresh and exciting experience.
Can you help your customers find the best insurance policy? Can you have quotes for insurance which best fits your requirement? This insurance chatbot can then be a great tool for your business. It can collect all the important information about your customers that will help you process your quote request without intervention from any person.
This chatbot supports digital marketing companies and entrepreneurs. This bot, is your personal site assistant and gives you the tools you need so you don’t need to search.
Use this free lead generation chatbot prototype to make sure you get all the customer information, their dream home needs, and expectations. This chatbot is a more accessible, more innovative, more personal way to reach out.
Customers also want to compare their mortgage rates and, if possible, lower the mortgage rates. The aim of this chatbot prototype is to be an effective lead generation tool for mortgage officers offering mortgage refinancing services. The bot introduces the users to the business and then gathers their feedback and contact information to give them a quote based on their responses.
This chatbot makes the process for interested candidates to apply for a law course extremely easy. The bot presents information on the program, and then asks the applicant to initiate their registration with basic details. The chatbot is a great match for law schools that want to generate lead on their website itself.
This chatbot prototype can help you generate better business leads. Starting with attracting new leads, answering their questions, sharing information about your business, this chatbot will help you bring in conversions.
Should you face challenges when you collect valuable information about your applicant? Therefore, this chatbot is just the right choice for you. Now catch your applicant’s attention with this informative chatbot, which ensures they answer all important questions and helps you produce quality leads.
This chatbot will clarify your organization’s needs, and ask for donation accordingly. It gathers user information for more contact, and asks them if they want to volunteer. This could stimulate further interest in the organisation.
Credit card is typically not the first choice of most people but this chatbot design can help you build awareness about various credit card choices and their advantages while gathering leads for the sales team.
Application and servicing of a loan is usually a complicated and long process. Before applying for a loan, borrowers must know all of the secret terms and conditions. This finance chatbot prototype certainly provides the details your customer should know before applying for a student loan and at the same time collects basic user details to help you to process your application accordingly.
The credit card market is becoming more dynamic as growing numbers of businesses are seeking consumers to select their credit cards in exchange for fantastic deals and big benefits. What if a chatbot helped you catch all the leads landing on your website and helped them understand the functionality and the application process? Try this free chatbot template, and witness the difference in your level of interaction.
Insurance is something a customer won’t quickly afford. Before making the final decision, they continue to look for any possible alternative. So why lose any single lead on your website that lands. This insurance chatbot template not only captures your lead data but also provides your customers with information to make better choices.
It is often difficult and complicated to take investment decisions particularly if you are unaware of investment choices and financial jargons. Being in this company you still want your customers to be trained to help make wise investment decisions. You can solve all these worries with this banking chatbot prototype, and you can also capture lead data without any hassle.
Are you an insurance company looking for ways to increase your submissions? How about translating all of the information you need in the form of an interactive chatbot? Use this chatbot prototype today to see the difference in your list of leads.
Do you have a travel agency? Are you going to encourage your Website visitors to a particular holiday destination? Not only does this chatbot contribute to lead generation for you, but it also helps you to upload a selection of various holiday packages, thereby improving the user experience? Could it get easier?
As part of a University’s marketing department, are you still struggling to raise awareness about specialist courses? As educational providers, it’s always hard to meet potential students and educate them about why your course is the best. This design chatbot helps you to interact with students who are very interested in your course offerings.
Your customer will be able to book a travel schedule quickly. Give your customer’s a hassle-free and easy experience to book their travel plans using our travel bot.
Mostly developers need to listen carefully to customer needs to provide a creative, highly customized website that fits the brand. What if a chatbot could bag all the requirements of your customers right before you get them on a call? This chatbot template was designed to make developers’ lives easier and collect user data actively looking to build their website.
Choosing the right education institute gives the best of the students nightmares. This chatbot is designed to answer the aspiring students’ questions and also to effortlessly get their contact details. If you offer educational courses, this free chatbot template will certainly get you started.
Do you offer educational programs online? Did you create a steady source of lead generation? This chatbot is the best platform for answering queries while creating leads for your courses online.
In the financial room, are you developing custom solutions for your clients? Was lead generation a challenge for you? This chatbot template, while collecting lead data, highlights every aspect of the company. When you’re trying to take your marketing activities to the next level, this is the best resource you’ll find in lead generation.
Users will be asked by the bot in this chatbot example if they are buyers, sellers or real estate professionals and then specific questions are requested and user information are collected based on their response.
It can be very difficult to generate leads for a real estate house. Especially with the cutthroat competition to close the same lead which is being followed by 100s of other real estate brokers. Instead, using this chatbot template to submit leads and be ahead of the competition.
This bot template helps you to create a bot for promotional campaign as per your need.
Your client should be able to book a travel schedule quickly. Offer your guests a hassle-free and seamless experience to book their plans using our chatbot.
It can be tough to find the right university, particularly when it’s in a different country. That’s why we built this bot to suit the perfect international university for the students.
As a Insurance company, you have a ton of schemes to offer. Do you want to leave your customer leaving your website with a lot of questions? Use our chatbot to learn who your customer is and what kind if Insurance plan they are looking for.
Banks offer excellent services. They store your money, pay interest on you, and even lend you loans. The only thing is that between you and those services there is a stack of forms. Wouldn’t it be awesome if there were someone who could complete all the boring parts? Well that’s the purpose of this bot.
You may use this chatbot template to create and validate leads for your car insurance policy if you are part of the marketing or sales team at an insurance company. This chatbot allows you to ask the customer whether or not they have a current policy and based on the user’s answer, you can qualify and ask the correct set of questions accordingly.
Montessori schools are built for hands-on learning and children’s growth. It is their first step outside the world and that definitely explains why parents need as much knowledge from you as they can. This chatbot lets parents find out about the costs, teaching materials, classes, and what makes this school stand out of the crowd.
The method for applying for a health insurance policy is very overwhelming. First, there’s a whole bunch of forms, then multiple back and forth between the agent and the client to finally get the job done. How about a health insurance chatbot that can collect all customer details to allow you to close more of them?
It has become the standard for most businesses to have a good presence on social media. Particularly for restaurants which are always on the look to attract deals to customers. If you’re helping restaurants expand their social media presence and want to have more customers for the same, this chatbot design is the best you’ll find.
This Finance chatbot prototype is designed to reduce loan officers’ follow-ups. The process of authorizing a loan more often than not requires officers to obtain relevant documentation to verify borrower eligibility. Wouldn’t life be much simpler if you could have a chatbot which collects initial user details and checks their eligibility before passing the lead on?
By gathering all the necessary and relevant details from your prospects, this chatbot template will help simplify your loan application process. It will help you prequalify applicants based on house status, monthly salary, etc.
If you’re in the educational room, having your courses in front of the right client segment is critical to you. If you’re wondering you’ve got enough leads to close but they don’t make it to your bank somehow, your leads probably aren’t eligible enough. Enough of guesswork, why not create more enrollments using this chatbot template?
Every business strives on it’s ability to generate and gather leads. To solve this problem, we have developed this chatbot, which you can use for converting your visitors to eligible leads with zero effort.
Looking for people to apply to your conference? This chatbot design gives users the details of conference, asking them about the conference and motivating them to register for it.
When you’re organizing an event for someone it’s a hassle to get the info. What if you could have a virtual bot assistant that would collect all this information? Help your customers plan an extra special event with our chatbot.
Your customer should be able to book a travel schedule quickly. Grant your customer’s a hassle-free and easy experience to book their travel plans using our chatbots.
Considering to buy or lease a property is not a simple choice. The only way to get the prospective customers to make the decision is to contact them. Our chatbot will help you to have a good relationship between customer and yourself.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.