Engagement Model

Engagement Process

Monitor

Tech-Assured’s Monitor services offer on-demand and industry standard IT monitoring for all the major applications and platforms. Our alert monitoring service offering monitors a range of IT devices including basic individual IT systems to complex IT servers/infrastructure or environments. The prime objective is to curb the workload of system admins at customer sites and they can choose to receive alerts for selected critical alerts only.

Our filtering and validation mechanism ensures that our customers are not spammed with duplicate alerts for a single problem. Filtered alerts are forwarded to the internal IT crew based on a predefined escalation mechanism.

Support

Tech-Assured’s Monitor services offer on-demand and industry standard IT monitoring for all the major applications and platforms. Our alert monitoring service offering monitors a range of IT devices including basic individual IT systems to complex IT servers/infrastructure or environments. The prime objective is to curb the workload of system admins at customer sites and they can choose to receive alerts for selected critical alerts only.

Our filtering and validation mechanism ensures that our customers are not spammed with duplicate alerts for a single problem. Filtered alerts are forwarded to the internal IT crew based on a predefined escalation mechanism.

Manage

Tech-Assured’s Manage service strives to go beyond the unusual maintenance and monitoring chores of your network/IT infrastructure, since it involves in-depth management of all your critical enterprise applications, servers and networks. Though routine in nature and low on IT crew’s shoulders, these chores often are mission-critical.

Tech-Assured’s Manage service is a comprehensive infrastructure management solutions offering that aims to free your internal IT department from all those non-important chores thus, enabling them to channelize their efforts and time in strategic IT projects eventually helping to maximize your IT’s return on investment (ROI).

Business Testimonials

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” We have worked with Enlink on various software development initiatives & technology enabled services. Our experience has been outstanding. The Enlink team is professional, knowledgeable and accommodating to needs no matter what time of day. They helped us to re-develop our software for our client and they took the product to a whole new level. Our clients have been extremely happy with the end result. We continue to expand our partnership to include hosting, software maintenance as well as the development of additional software products and business services. “

Jeff W. Mallory

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